The Ventura County Probation Agency constantly seeks to upgrade and professionalize its services. We recognize our responsibility to provide a method of investigating complaints against the Agency or its personnel by the public. In order to fulfill this responsibility, the Agency has established a procedure for the filing of complaints.
Anyone desiring to file a complaint of this nature should complete the Citizen’s Complaint Form. To share something positive please use the Compliment Form.
SUMMARY OF COMPLAINT PROCESS:
ONCE YOUR COMPLAINT IS FILED, A PROBATION AGENCY OFFICIAL ASSIGNED BY THE CHIEF PROBATION OFFICER WILL PROMPTLY GATHER ALL INFORMATION PERTINENT TO EACH ALLEGATION OF MISCONDUCT IN THE COMPLAINT. THE CHIEF PROBATION OFFICER WILL MAKE THE FINAL DISPOSITION ON THE CASE. YOU WILL BE NOTIFIED BY LETTER AT THE CONCLUSION OF THE INVESTIGATION. UPON COMPLETION OF THE PUBLIC COMPLAINT INVESTIGATION, DISPOSITION WILL BE NOTED IN ONE OF FOUR WAYS:
- Unfounded – The allegation is not supported by the evidence.
- Exonerated – The incident complained of occurred, but the employee involved acted lawfully and properly
- Not Sustained – The investigation did not disclose enough information to either prove or disprove the allegation.
- Sustained – The allegation is supported by the evidence.
If the allegation is sustained against the employee, the Chief or a supervisor acting on the Chief’s behalf shall determine and administer appropriate corrective action. These measures may include additional training, verbal or written reprimand, or suspension without pay. In severe cases, the Chief may demote an employee or terminate the employee from the Agency.
CALIFORNIA LAW PROHIBITS THE CHIEF FROM REPORTING BACK TO YOU THE SPECIFICS OF THE INVESTIGATION OR THE EXTENT OF ANY ACTION WHICH MAY RESULT FROM YOUR COMPLAINT.
Ventura County Government Center
Completed forms can be mailed or hand delivered to the Ventura County Probation Agency at the address below. Please be assured that all complaints will be thoroughly investigated.
Pre-Trial Detention Facility
800 South Victoria Avenue
Ventura, California 93009
Administration
(805) 654-2106
Click here for directions